Returns & Cancellations
Canceled Events - If your event was canceled, in most cases you won't need to do a thing: we'll inform you of the cancellation and refund the amount you paid, including any fees (except UPS and retail pickup) on the same payment method used for purchase.
Rescheduled Events - If your event was rescheduled, we'll contact you with the new date and time ASAP. Can't make it? -we will refund the amount you paid, including any fees (except UPS and retail pickup) on the same payment method used for purchase.
Example: If you purchase a season pass and six months later you realize that you haven't been to a single workshop or seminar, then you better start going to some! But this does not qualify for a refund. We provide opportunity. We make sure that there is water in the horse trough, but we have no ability to make him drink!
Landers Photography School's Product Return PolicyOur return policy for all Landers Photography School products is as follows:
Landers Photography School will, in its sole and absolute discretion, allow for the return or replacement of any product purchased using our services within 60 days from the date of purchase. For recurring billing products, returns for more than one payment may be provided if requested within the standard 60 day return period.
If a customer requests a return and the return is approved by Landers Photography School, the money for the requested transaction is refunded back to the customer, in part or whole. If the return is for a recurring billing product, then the return policy allows for the most recent payment to be refunded. Multiple payment returns can be provided as long as they are within Landers Photography School's Return Policy. A return on a recurring billing product will also result in cancellation. Returns will only be credited back to the account used to make the original purchase. If the original account has been closed, the purchase is not eligible for return.
When a product is returned, the customer generally receives a full refund. Due to the digital and informational format of Landers Photography School products, when a refund is requested, the customer retains the product and, in many cases, the customer has received a benefit from the product prior to the return. In such cases, Landers Photography School reserves the right to issue a refund for less than the full purchase price.
Our vendors are not permitted to make any guarantee that conflicts with our return policy. If you find a product sold through Landers Photography School with any warranty that conflicts with our return, cancellations, and exchanges policy, please bring it to our attention so that we may take corrective action.
Reasons Why a Purchase May Be RefundedLanders Photography School has every incentive to keep customers happy by providing quality products and service. To promote customer satisfaction, Landers Photography School reserves the right to reverse a sale, including but not limited to the following:
- If the customer provides a valid reason for requesting a return within 60 days of purchase;
- If the customer provides a valid report that the charge was fraudulent or unauthorized;
- In order to comply with credit card industry rules, ACH industry rules, PayPal terms of service, U.S. law, and requests from verified US judiciary or law enforcement agents; or
- For any other reason Landers Photography School deems appropriate.